Please read the information below carefully before filling in the form:

  Any support request opened via the form below will be processed by the technical support team as quickly as possible.

  The technician processing your request is the only person authorised to decide how to get back to you regarding your problem (by email or by phone), depending on how complex the solution to your problem is. The phone number displayed on the Contact page doesn’t enable you to reach the technical support team. The telephone receptionist will ask you to contact them via this form.

  To open an existing support request, please click here.

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